agentic-customer-success-skill

IRIS gives Claude Code a disciplined network-operations workflow for discovering device state, checking it against a source of truth, preparing a change, verifying the result, and documenting the ticket. Engineers retain the decision, while connected MCP tools, network documents, and discovery scripts supply context. Read-only automation can assist investigation; state-changing actions require explicit approval.

Provide the company, industry, and service details to generate a ready-to-use client onboarding system. The output includes welcome messages, a structured intake form, kickoff agenda, access and asset checklist, a week-by-week 30-day plan, and a CRM workflow specification. It can run as a Claude Code skill or through a Python command-line generator that uses only the standard library.

This Claude skill is designed for Customer Success Managers preparing Executive Business Reviews and Quarterly Business Reviews. It focuses on organizing review material into executive-facing insights and a coherent slide structure, giving users a clearer narrative and presentation sequence for customer business-review meetings.

Supply Chain Forecast Diagnosis analyzes CSV or Excel data containing SKU, date, forecast quantity, and actual quantity. It validates the input, calculates operational and demand-only WMAPE, forecast variance, and planner Forecast Value Add when available, then segments items with ABC and ADI/CV² patterns. The generated workbook includes executive findings, coverage checks, charts, SKU and location detail, and prioritized actions. It does not infer safety stock, reorder points, or stockouts without inventory, lead-time, and service-level data.