client-onboarding-engine

IRIS gives Claude Code a disciplined network-operations workflow for discovering device state, checking it against a source of truth, preparing a change, verifying the result, and documenting the ticket. Engineers retain the decision, while connected MCP tools, network documents, and discovery scripts supply context. Read-only automation can assist investigation; state-changing actions require explicit approval.

This Claude skill is designed for Customer Success Managers preparing Executive Business Reviews and Quarterly Business Reviews. It focuses on organizing review material into executive-facing insights and a coherent slide structure, giving users a clearer narrative and presentation sequence for customer business-review meetings.

Supply Chain Forecast Diagnosis analyzes CSV or Excel data containing SKU, date, forecast quantity, and actual quantity. It validates the input, calculates operational and demand-only WMAPE, forecast variance, and planner Forecast Value Add when available, then segments items with ABC and ADI/CV² patterns. The generated workbook includes executive findings, coverage checks, charts, SKU and location detail, and prioritized actions. It does not infer safety stock, reorder points, or stockouts without inventory, lead-time, and service-level data.

When a user or support agent describes a problem with missing details, this Claude skill asks focused follow-up questions and fills a standardized 10-field template. It captures reproduction steps, environment details, expected versus actual behavior, and a suggested priority, then returns a report ready to paste into an issue tracker.